These Terms of Service ("Terms") form a legally binding agreement between you and Andrew White Consulting LLC ("Company," "we," "our," or "us"), the operator of ParentFlo at parentflo.app (the "Service"). By creating an account or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
If you are using ParentFlo on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
We reserve the right to update these Terms at any time. Material changes will be communicated by email. Continued use of the Service after notice of a change constitutes acceptance of the revised Terms.
ParentFlo is a school email organization service. It works by accepting emails forwarded by you to a personal ParentFlo email address and organizing those emails by child, urgency, and important dates.
ParentFlo is not an email provider. We do not provide an email address you can send from. We do not access your personal email account. We receive only the emails you choose to forward to your ParentFlo address.
Features available depend on your subscription plan. We reserve the right to modify, add, or discontinue features at any time. We will provide reasonable notice of material changes to the Service.
ParentFlo is offered on a subscription basis. Current pricing at time of publication:
Pricing is subject to change. We will provide at least 30 days' notice before any price increase takes effect for existing subscribers.
Subscriptions renew automatically at the end of each billing period (monthly or annual, as selected) unless cancelled before the renewal date. By subscribing, you authorize us to charge your payment method on file at the then-current subscription rate.
All payments are processed by Stripe, Inc. By providing a payment method, you also agree to Stripe's applicable terms. We do not store payment card data.
We may offer a free trial period for new accounts. During a free trial:
Free accounts, where offered, are subject to feature and usage limitations as specified within the application. We may modify free tier limitations with reasonable notice.
You may cancel your subscription at any time from Settings > Billing > Cancel Subscription within the ParentFlo application, or by contacting us at info@andrewwhiteconsulting.com.
Cancellation takes effect at the end of your current billing period. You retain access to paid features through the end of the period for which you have paid. Cancellation does not automatically delete your account or stored data.
To delete your account and all associated data, use Settings > Danger Zone > Delete My Account. Account deletion is permanent and immediate.
All subscription fees are non-refundable. We do not provide refunds or credits for partial subscription periods, unused periods following cancellation, or for any features that were unavailable due to scheduled or unscheduled downtime.
Exceptions may be made at our sole discretion in cases of documented billing errors or extenuating circumstances. To request a refund consideration, contact us at info@andrewwhiteconsulting.com within 7 days of the charge in question.
If you believe a charge was made in error, you should also contact us before initiating a chargeback. We will work to resolve billing disputes promptly and in good faith.
By using ParentFlo, you represent and warrant that:
ParentFlo uses artificial intelligence to analyze email content, assign urgency scores, extract key dates, and generate summaries. By using the Service, you consent to this processing.
AI-generated content is provided for informational convenience only. ParentFlo makes no warranty as to the accuracy, completeness, or reliability of AI-generated urgency scores, summaries, or date extractions. You should not rely exclusively on AI-generated output for time-sensitive decisions. Always verify important deadlines against the original email.
On-demand AI Summaries (generated when you tap "AI Summary") are processed through the Groq API. Email content sent for on-demand analysis is transmitted securely and is not retained by Groq for model training purposes.
We reserve the right to modify, restrict, or discontinue AI features, or to adjust which features are available on which subscription plans, with reasonable notice.
You agree not to use the Service to:
Violation of these acceptable use restrictions may result in immediate suspension or termination of your account, without refund.
You may delete your account at any time as described in Section 5.
We reserve the right to suspend or terminate your account, with or without notice, if we determine in our sole discretion that:
Upon termination by either party, your right to access the Service ceases immediately. We will delete your account data consistent with our Privacy Policy. If we terminate your account without cause, we will provide a pro-rated refund for any unused prepaid subscription period.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM BUGS, VIRUSES, OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THAT ALL FORWARDED EMAILS WILL BE RECEIVED, PROCESSED, OR DISPLAYED ACCURATELY OR IN A TIMELY MANNER.
AI-GENERATED CONTENT, INCLUDING URGENCY SCORES, DATE EXTRACTIONS, AND SUMMARIES, IS PROVIDED WITHOUT WARRANTY OF ACCURACY OR COMPLETENESS. AI ANALYSIS IS AN ASSISTIVE TOOL, NOT A SUBSTITUTE FOR READING THE ORIGINAL EMAIL.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GROWTHSTACK LLC, ITS MEMBERS, EMPLOYEES, OR CONTRACTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, MISSED SCHOOL DEADLINES OR EVENTS, OR ANY OTHER HARM ARISING FROM INACCURATE OR DELAYED EMAIL PROCESSING, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM OR (B) FIFTY DOLLARS ($50.00 USD).
Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, our liability is limited to the greatest extent permitted by law.
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising out of or related to these Terms or the Service that cannot be resolved informally shall be resolved by binding arbitration in Austin, Texas, administered by the American Arbitration Association under its Consumer Arbitration Rules. Judgment on any arbitration award may be entered in any court of competent jurisdiction.
Notwithstanding the foregoing, either party may seek emergency equitable relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration.
For disputes involving amounts less than $500, either party may elect to have the dispute resolved in small claims court in Travis County, Texas.
Questions about these Terms, billing disputes, or account issues may be directed to: